How does it hold up in windy conditions?
The nativity set slides together and locks into place creating a trapezoid base that is alone stable enough to stand in moderate climates. Included with each nativity set are two tent stakes that hook over the back side fences to counterbalance the wind. We also include an additional stability add on kit with every nativity set. While not always necessary, this kit ensure for customers in regions that receive considerable inclement weather that their nativity will stay up all season! This kit includes 4 brackets and 2 aluminum rods and is easily added to the nativity set at the customers discretion.
Is it difficult to assemble?
Absolutely Not! One of the nicest features of our nativity set is how quick and easy it is for one person to assemble. We include detailed assembly instructions, but generally they are not needed as the set slides together so easily and intuitively.
We encourage you to watch our Assembly Videos to see just how easy it is to set up the nativity set.
How large is the shipping/storage box?
Our standard nativity set ships and stores in one box 45" long x 30" wide x 3" thick. The fully packaged box weighs 23 lbs so it is relatively easy for one person to repackage and slide the box into an attic, under a bed, or neatly into storage.
What is your return policy?
Our return policy is outlined here. You will find that we are very reasonable people that truly value making sure every customer is completely satisfied with their purchase. While our return rate is extremely low, if for any reason our nativity scene is not what you were expecting, we promise a no hassle exchange or return. For obvious reasons we are much more stringent on customer return requests we receive after Christmas. In general returns we approve after Christmas must be in an unopened box or clearly never used.
Is there sales tax?
Customers are only charged sales tax (6.5%) if the ship to address is in the state of Florida.
Can it be painted?
Yes! This is actually an area we feel we have under marketed in the past. The nativity set material holds acrylic latex paint very well and is great for artistic types who would like to decorate or paint their nativity set. We also sell a small flat nativity set & flying angels that are fantastic for children's arts and crafts.
How thick is the material?
Our material is 1/2" thick plastic sheet.
Can I pick it up or stop by to view before I buy?
Yes & Yes! For local customers, we keep a standard nativity set assembled on property if you would like to come see it in person. We also accept customer pick-ups for local customers who want their nativity set right away! Please be aware that we do not have a retail showroom, but rather a small area at the front of our manufacturing plant.